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OverviewGuest Journey
Hotel Management System
EXPLORE JOURNEY
ODOO 18 NATIVE · MULTI-HOTEL READY

Hotel Management — Powered by Odoo

The complete hospitality operating system for modern hotels. Run your entire hotel from one intelligent platform. Manage reservations, rooms, guests, billing, housekeeping, restaurant, laundry, banquets, and more — all seamlessly integrated.

EXPLORE GUEST JOURNEY

END-TO-END

The Complete Guest Journey

From the first booking to a room ready for its next guest—every step stays connected.

1

Online Booking

Guests book directly from your hotel website. Rooms, availability, and rates stay in sync in real time.

Hotel booking interface with calendar and a laptop
Reservation confirmation document with a check mark
2

Reservation Confirmation

Staff confirm bookings, record advance payments, and assign rooms—all from one intuitive dashboard.

3

Check-In & Folio Creation

At arrival, a guest folio is created to track every charge from check-in onward.

Hotel reception bell and check-in sign
Guest service bell, luggage and folded towels
4

During the Stay

Restaurant orders, spa bookings, laundry, and other services are added to the guest folio.

5

Checkout & Invoicing

One-click checkout brings charges and advance payments into a consolidated invoice.

Invoice receipt and payment card
Hotel guest room and housekeeping trolley
6

Post-Stay Housekeeping

A housekeeping task follows checkout, helping the team get the room ready for the next guest.